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Shipping

deepEND ships worldwide! We offer domestic shipping at a flat rate of CAD $12.00 and a flat rate of CAD $20.00 to the United States. Shipping is available at a flat rate of CAD $30.00 Internationally. We offer FREE domestic shipping on all orders CAD $100 and up. 

Please allow 1 to 3 business days for orders to be processed prior to shipping. Please note once shipped, delivery within Canada can take up to 10 business days and up to 15+ business days to the United States and Internationally. 

deepEND is also pleased to offer FREE local pickups. Please note the pick up location is in Pickering, Ontario. Customers will receive an email confirming time and date for pick up once their order has been processed. (1-3 days processing time). As of March 1st 2021, Pick Up will only be available Monday to Friday. 

Need to place an order last minute? Can't wait for it to be shipped? Don't have time to pick it up? deepEND is happy to introduce our Local Delivery option (Flat rate cost CAD $5.00) Local Delivery occurs within a strict radius and only qualifying postal codes are eligible. Processing time for orders are 24-48 hours. Minimum purchase of CAD $50.00 required.

deepEND does NOT ship on weekends or Canadian Holidays. ALL orders placed on the weekend or on a Holiday will be processed the next business day. Please note deepEND is NOT responsible for any Tax and or Duty charges imposed on your order. deepEND does not take responsibility for lost or stolen packages. In the event, that your package is lost or stolen please contact your local carrier to inquire.

If you have any questions and or concerns regarding shipping, please contact us at info@shopdeepend.com.